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Healthcare Professionals

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Hospice Care in Nursing & Assisted Living Facilities
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Provider FAQ
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Thank you for making my mother’s last days comfortable.”

— Pam M. - Daughter

The hospice team was amazing. There were no surprises at the end because I was thoroughly educated by Rhonda and her aide. I knew what to expect and knew what to do.

— Tammy D. - Niece

My family and I sincerely appreciate the empathy with which the hospice team dealt with our loved one and us as a family during his extended illness. Each member of the team was very attentive and responsive to whatever need we presented to them.

— Rebecca W. - Wife

I will be forever grateful for the Director’s advice to call my sons home. We had been told that he had 3-6 months but when she came to speak with us, she could tell it would be sooner. They quickly got a hospital bed and pain meds for him that night. By the next day, my sons arrived and he died the following day with his family surrounding him. Thank you!

— Carol R. - Wife

Everyone was wonderful. I can’t say enough good things about the care received. They were always there for us. It was a blessing to have the team during this most difficult of times.

— Nancy F. - Daughter

Hospice team members were excellent. RNs always responded whenever we needed them. I was entirely happy with the hospice team.

— Bob O. - Grandson

God bless each of you.

— Alan H. - Son

My mother received very good care. There was always someone to talk to when needed. Her nurse even called me on her OFF days to see how she was, and even came by the hospital. You have a very good service. Thanks for the great care of my mother!

— Tiffany A. - Daughter

The care that was provided by the hospice team was very excellent and was done with love and special care. They were very friendly and always did their job very well. My husband was very well cared for by everyone.

— Dawn B. - Wife

The nurses and caretakers took good care of my mother. God bless you all!

— Tom S. - Son

The nurse and staff were very professional and personable. The book given out was wonderful in helping in the journey for the family.

— Kurt K. - Cleveland, OH

The entire hospice team went above and beyond in caring for my mother. My mom’s passing was made more bearable knowing that she was being cared for so well. The staff that helped us were simply unbelievable!

— Karen B. - Chicago, IL

CHICAGO, IL
1 Westbrook Corporate Center, Ste. 525
Westchester, IL 60154
Phone:

(312) 662-1009
Fax:

(312) 662-1049
Call Now!

ROCKFORD, IL
7025 Rote Road, Ste. 105
Rockford, IL 61107
Phone:

(815) 977-4903
Fax:

(815) 708-7734
Call Now!

SKOKIE, IL
9855 Woods Drive, Ste. G100
Skokie, IL 60077
Phone:

(847) 904-2761
Fax:

(847) 904-2797
Call Now!

AKRON, OH
3515 Massillon Road, Ste. 150
Uniontown, OH 44685
Phone:

(234) 260-3790
Fax:

(234) 425-5596
Call Now!

CLEVELAND, OH
6133 Rockside Road, Ste. 207
Cleveland, OH 44131
Phone:

(216) 520-4080
Fax:

(216) 520-4089
Toll-free:

(855) 520-4080
Call Now!

DAYTON, OH
2290 Lakeview Drive, Ste B
Beavercreek OH 45431
Phone:

(937) 595-2210
Fax:

(937) 518-7614
Call Now!

YOUNGSTOWN, OH
6715 Tippecanoe Road, Ste. B-101
Canfield, OH 44406
Phone:

(330) 286-3435
Fax:

(330) 286-3595
Toll-free:

(855) 286-3435
Call Now!

CINCINNATI, OH
4660 Duke Drive
Ste. 120
Mason, OH 45040
Phone:

(513) 755-0232
Fax:

(513) 755-2867
Call Now!

info@SanctuaryHospiceOH.com
referral@SanctuaryHospiceOH.com

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact our Civil Rights Coordinator.
If you believe that we have failed to provide these services or discriminated in any other way, you may file a grievance with our Civil Rights Coordinator by phone at 855-227-3604, by email at CareHotline@GetInTouch.com or in person or by mail at 946 Grady Avenue, Suite 200 Charlottesville VA 22903. If you need help filing a grievance, our Civil Rights Coordinator is available to help you.
The availability and use of this grievance procedure does not prevent you from pursuing other legal or administrative remedies.
You may also file a civil right complain with the U.S. Department of Health and Human Services, Office for Civil Rights by any of the following methods: Electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
By mail to U.S. Department ofHealth and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building Washington DC 20201. Complaint forms are available at: htps://www.hhs.gov/ocr/office/file/index.html By phone at 1-800-368-1019 (TDD: 1-800-537-7697)